Refund policy

 

 

Returns

You can return unopened and undamaged items in their original packaging within 14 days of receipt for a full refund.

Non-Returnable Items

Perfumes and fragrance products whose seal has been removed after delivery.

Refunds

After receiving and inspecting your return, we will send you an email to inform you whether your refund has been approved or declined.

If approved, the refund will be automatically applied to your original payment method, typically within 14 days.

Exchanges

We do not offer exchanges for different fragrances or products.

Should a perfume arrive damaged, we will gladly replace it. Please contact us at oudnights.eu@gmail.com  to arrange an exchange. Include your order number and photos or videos showing the issue.

Return Shipping Costs

To return an item, please send it to: RAAPPAVUORENTIE 3, 01600 VANTAA

You are responsible for the return shipping costs, which are non-refundable. Return shipping costs will not be included in any refunds.

We recommend that you use a trackable shipping service or purchase shipping insurance, as we cannot guarantee that we will receive your return.

Contact Us

If you have any questions about our return and refund policy, please feel free to contact us at oudnights.eu@gmail.com